Lee Kennedy 
Psychology

Privacy Policy

 

At Lee Kennedy Psychology, we are committed to protecting your privacy and ensuring the confidentiality of your personal and health-related information. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Privacy Act 1988 and the Australian Privacy Principles (APPs). Lee Kennedy Psychology is a trading name of Nationwide Psychology Australia Pty Ltd (ABN: 83 682 276 179).

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1. Information we collect

We may collect the following personal information:

• ​​Personal Details: Name, email address, phone number, etc.

• Health Information: Mental health history, treatment details, and other sensitive information.

• Payment Information: Credit card details or other payment data for services rendered.

• Technical Data: IP address, browser type, device information, and browsing activity (via cookies).

• Other Information: Any other personal details you provide through forms, surveys, or support requests.

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2. How We Collect Information

We collect information through:

• When you sign up for our newsletter, make an appointment or request more information.

• Through consultation forms, patient registration, or online therapy sessions.

• Via cookies and other tracking technologies used on our site.

• When you contact us directly through email, phone, or our contact forms.

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3. How We Use Your Information

We use the information we collect for:

• Providing and improving our psychological services (including individual therapy, assessments, etc.).

• Processing payments and managing appointments.

• Sending you information, reminders, or updates related to your treatment.

• Analysing and improving the performance of our website and services.

• Complying with our legal and ethical obligations, such as mandatory reporting requirements.

 

4. Who We Share Your Information With

We do not sell or trade your personal or health information. However, we may share your information with:

• Other healthcare providers: With your explicit consent, we may share your information with other healthcare professionals involved in your care.

• Third-party service providers: E.g., payment processors, email marketing platforms, or website analytics.

• Legal obligations: We may disclose your information when required by law (e.g., mandatory reporting of child abuse or if you are at risk of harm).

 

5. Data Security

We take reasonable steps to ensure your personal and health information is secure and protected from unauthorised access. Our website uses encrypted communications (SSL/HTTPS) to protect your data.

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6. Your Rights

You have the right to:

• Access your personal and health information.

• Request correction of any inaccurate information.

• Request the deletion of your personal information, subject to legal restrictions.

• Withdraw your consent at any time (e.g., for marketing communications).

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7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: info@leekennedypsychology.com.au

• Phone: 1300 609 222

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Cookie Policy

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This Cookie Policy explains how cookies and similar technologies are used on our website. By using our website, you consent to cookies, as described below.

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1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, improve your experience, and track website usage.

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2. Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of the website.

• Analytics Cookies: These are used to collect anonymous data about how visitors interact with our site (e.g., Google Analytics).

• Advertising Cookies: These are used to personalise advertisements based on your browsing behaviour.

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3. Managing Cookies

You can manage your cookie settings through your browser preferences. You may choose to disable cookies or receive notifications when a cookie is set. However, disabling cookies may affect the functionality of certain website features.

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4. Third-Party Cookies

We use third-party services such as Google Analytics and advertising networks (e.g., Facebook Pixel) to improve user experience and deliver personalised ads. These third parties may set cookies and track your usage of our site.

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For more information on how these third parties use your data, please refer to their privacy policies:

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• Google Privacy Policy​

• ​Facebook Privacy Policy

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Terms and Conditions

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By accessing or using the website at www.leekennedypsychology.com.au, you agree to comply with these Terms and Conditions ("T&Cs"). Please read them carefully. If you do not agree with any part of these T&Cs, please refrain from using our website.

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1. Use of the Website

You agree to use this website for lawful purposes only and not engage in activities that violate applicable laws, interfere with website functionality, or harm other users. Unauthorised use of this website may result in legal action.

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2. Services Provided

Our website provides information about our psychological services, including individual therapy, assessments, and mental health resources. We reserve the right to modify or discontinue services at any time.

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3. Confidentiality and Online Therapy

If you are engaging in online therapy services, we use secure, encrypted platforms to protect the confidentiality of your sessions. While we take reasonable precautions to protect your privacy, please be aware that online communication may have inherent risks.

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4. Limitation of Liability

To the maximum extent permitted by law, Lee Kennedy Psychology is not liable for any damages arising from the use or inability to use the website, including but not limited to direct, indirect, incidental, and consequential damages.

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Disclaimer and Accessibility Notice

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1. Disclaimer

The content on this website, including blog posts, articles, and resources, is provided for general informational purposes only. It should not be used as a substitute for professional psychological advice, diagnosis, or treatment. If you have mental health concerns, please seek guidance from a registered psychologist or healthcare professional.

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2. Accessibility Notice

We are committed to making our website accessible to all users, including those with disabilities. If you encounter difficulties accessing any part of our website or need assistance, please contact us at info@leekennedypsychology.com.au, and we will work to accommodate your needs.

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