Fees and Rebates
Affordable therapy for everyone.
Our fees differ depending on the type of service you need.
We accept GP referrals under a Mental Health Care Plan (MHCP), which allows eligible clients to access Medicare rebates. We also support clients with private health insurance, WorkCover/workers' compensation, NDIS (self or plan-managed), and road accident insurance claims. (e.g. TAC or Greenslip)
While we don’t offer bulk billing, we are committed to keeping out-of-pocket costs affordable.
For personalised information about fees and rebates, please get in touch with us directly on 1300 609 222 or by clicking the button below.
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Cancellation Policy
We require at least 48 business hours' notice to cancel or reschedule an appointment to avoid incurring additional fees. For example, if your appointment is on a Monday, please ensure you notify us by the preceding Thursday.
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Cancelling or rescheduling with at least 48 business hours' notice will not incur a cancellation fee.
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A 50% fee will apply if the session is cancelled or rescheduled within 48 business hours’ notice.
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A 100% fee will apply if the session is cancelled or rescheduled within 24 business hours’ notice.
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A 100% fee will apply if the session is not attended with no notice of cancellation.
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Our strict cancellation policy is required to cover practice expenses and wages. If you give enough notice, your appointment could be allocated to another deserving person.
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